I didn't sign up for hours of troubleshooting connectivity issues. It is available to download at no cost from Fitbit.com. The Fitbit app will show a list of available Wi-Fi networks. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. I found the answer somewhere, but can't find it again. I spent several hours trying to get my Aria set up this morning. My Aria scale broke after about 3 months perfect use - nothing visible it just refused to link to the internet one day, apparently a common problem. This icon will display on the Aria 2's screen after each time you weigh yourself to confirm that the data is being synced with the correct Fitbit account. The Fitbit apps are fairly uniform across devices, so these instructions will reflect the setup process no matter which phone, tablet, or computer you're using. After this action Aria have no sign of life. If you're not logged in, you will be prompted to do so. This will also automatically turn on the Aria 2. so if I can't sync it up, I'd like to use it as a regular scale and that's not happening either.. They have lost my support-- I will recommend others to try other vendors. Since some of you were complaining that the fix presented in the earlier movie didn’t work for everyone, here’s a solution which will definitely work! Sorry Fitbit. Creating your account is completely free, and takes about a minute. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. The 7 Best Fitbit Features You're (Probably) Not Using, How to Change the Clock Face on a Fitbit Versa or Versa 2, How to Reset a Fitbit Alta Activity Tracker, Windows 10 PCs and Windows 10 Mobile Windows phones, Bluetooth enabled device such as a smartphone or tablet. Page 5: Set Up Aria Air Fitbit users. How Does Fitbit Calculate Calories Burned? by Complete instructions for this process can be found in this help article, along with the instructional video below. During this next stage, you will be asked to choose an icon to represent yourself when using the Fitbit Aria 2 scale. Follow the instructions below for your Mac or Windows computer after verifying that Any solution? (Of course, when I went to reconnect my phone to my home wi-fi it took some time, because I had told it to "forget" that connection, but it finally worked. Just have an hour available to be on hold. Hello,  I had to get a new modem and when I got through the setup process for my Aria, it does not connect. Feel free to read them and then choose I Agree. Be sure to provide as many details as possible about where in the process you are getting stuck and what error you are encountering. I set the scales on my computer table when I set it up. How do I reconnect my scale? I'm able to pick Aria, then pick my network & enter my password then everything locks up.........HELP PLEASE. The Fitbit app will then show you some tips for using the Aria scale. In that case, you may need to return it for a replacement. Download the relevant program for your computer and open it. Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. I have followed the instructions several times over the past year and I can't get my scale set up. If your Fitbit Aria was able to connect to your Wi-Fi network, a tick will show on its display and your app will show you a message confirming the connection. the computer, router, phone are all new  i follow the instrutions it just will not connect someone please help. For assistance with putting your Aria in "Setup Active" mode, please consult this post. going through the program or the web based app. Fitbit Wi-Fi Scale Setup is a tool that enables you to set up the Fitbit Aria scale and connect it to the desired Wi-Fi network.. How Are Fitbit Aria and Fitbit Aria 2 Different? I want my money back NOW, It won't connect to Wi-Fi. ; Tap Users, then tap the + icon. I'm sending mine back. @TaylorB @sdlombardi If you don't see any networks in the list, try clicking hte "Refresh Networks" button to check again. ‎09-16-2014 An iOS, Android, or Windows 10 device is highly recommended. i try about 10 times. I spent several hours trying to configure my new Aria in a Windows 7 OS and in my Android phone. The program will then ask you to name your Aria scale. Epic fail. If you're unsure which model you own, check the underside of the device. The downloadable program did not work in any OS either as it executed all the steps except the 3rd and last one (reconnect to my home's WiFi). A first-generation Fitbit Aria will have a bumpy underside while the Aria 2 will be smooth. Remove your shoes and/or socks and step on the Aria. This will take you to an accounts and devices settings page. If you're creating a new account, you will be asked to enter your gender, height, and other personal information. This scale was easy to set up and syncs directly to my Fitbit app. The screen is very easy to read. I've deleted it from my Fitbit account but it's still in setup active mode. To do this, remove the paper slip that's in the battery door of the Fitbit Aria. You will also be offered the chance to create a Fitbit account if you don't have one. To set up your Fitbit Aria 2, create a Fitbit account and connect your scale through the Fitbit app on your phone, tablet, or Bluetooth-enabled Windows 10 computer. The solution was to set it up manually through Fitbit's webpage with a Macbook. 10) The software will now attempt to connect to the selected Wi-Fi network and send network information to the scale. Re: Wifi Connection Issues (Fitbit Aria Scale) ARIA scales same problem, was all ok with HH6 until this latest firmware update ending 236. I ordered the Aria Air hopping the connectivity issues would be solved, just to find out the connectivity is NONEXISTENT. So, to make your body fit and healthy, here we will discuss the Fitbit scales, Fitbit Aria and Fitbit Aria 2. If you don't have a smartphone or tablet, an optional setup method is available that uses a program that you can download from the official Fitbit website. Using the official Fitbit app is the fastest and easiest way to set up a Fitbit Aria 2 smart scale. Place your Fitbit Aria on a wooden or tiled floor. Log into your Fitbit account or create a new one by entering your email and a unique password. Contact our Support Team at http://contact.fitbit.com for assistance. Your scale will turn on. I have tried all 3 modes, I have tried separating the bands, renaming the hub, factory reset of hub, I even changed the scales in Argos for a new set. The original Aria was limited to users that weighed under 350 lbs. Get the Latest Tech News Delivered Every Day, Lifewire uses cookies to provide you with a great user experience. ‎09-10-2019 Follow along as I show you how to set up the Fitbit Aria 2 - Fitbit's new Wi-Fi smart scale with Bluetooth for easier setup. Enter your name for it and select Next. Select Set Up Your Fitbit Aria 2 (or Aria) to continue. If successful, a smiley face icon will show on your Aria's display, and the program on your computer will give you a completion message. From: I've made changes to my network. The Aria's display will tell you it's in Setup Mode if done correctly. Never asks for password. On your Mac or PC, open your preferred internet browser and go to https://www.fitbit.com/setup/aria. 1: To set up your Aria open a web browser on your computer smartphone or tablet and go to www fitbit com scale setup start I see a list of networks but Aria does not connect to anyone of the available networks. Before you can set up your Fitbit Aria scale, you will need the following. By using Lifewire, you accept our, What You Need to Setup a Fitbit Aria Scale, How to Setup a Fitbit Aria Using the Fitbit App, How to Set Up a Fitbit Aria Using a Mac or PC. The instructions steer you to using your smart phone, but I saw that web setup is also available, this made it relatively easy. 2. I'm unable to set up my aria scale. This can take up to two minutes to complete. If your scale doesn't turn on when you stand on it, you may need to replace the batteries. The methods for setting up a first-generation Fitbit Aria and the Fitbit Aria 2 are almost identical. You can view this data on any of the free Fitbit apps in basic charts and visualizations. In the Fitbit app, tap the Today tab > your profile picture > your scale image. If it's still empty, you may not be properly connected to the Aria's network. Select Next to progress through these screens and finish the setup process. Additional Post Regarding Fitbit: Fitbit Aria Scale Review Adding Members To Fitbit Aria Scale (Coming Soon) Then it stayed connected to Aria wifi through the rest of the set up and I finally had success. The Fitbit environment is very good and probably worth the poor I just moved. - last edited on You will then be asked to place your scale in Setup Mode. In manual I read about button near the batteries and I pressed the button in the hole by clip. I setup the Aria scale using my Chromebook laptop. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The app will then search for your Fitbit Aria automatically. Fitbit Aria - How to Change Your Network. Place your scale in setup mode by pulling on the small tab located on the bottom of your scale by the battery compartment. I couldn't find any fault so far. You will then be shown a summary screen of the device. Enter the code in the app. Open the Fitbit app on your smartphone, tablet, or computer. This step will not show for first-generation Fitbit Aria owners. MatthewFitbit. The smart device automatically detects who is using it by comparing their data to the current person standing on the scale. I've used phone, computer, current browsers. If you are unable to complete the setup with this software, we recommend using the web-based setup as a secondary alternative. Page 6: Set Up With Your Phone Or Tablet If the scale displays "WIFI ERR" when trying to connect, it's possible that: Check this help article for assistance with your setup. Select Next to begin the process. When I switched to Time Warner my new router was set to 802.11n only. Setting up your scale with the software client Fitbit Wi-Fi Scale Setup is the software application that connects your Aria scale to your Fitbit.com dashboard. However the trick is, when it shows your network on the scales and you want to change the network, it instructs you to 'TAP'. 11) The final screen will read "Success". ), (877) 623-4997Mon - Fri: 4 am – 8 pm (Pacific Time)Sat - Sun: 6 am – 5 pm (Pacific Time). If this doesn't work, you will need to remove at least one battery from the device, wait 10 seconds, and then place it back in. How to Setup a Fitbit Aria Using the Fitbit App . None worked until I used my wife's Macbook. I have Hughes satillite system only. Your computer will send this information to your Aria, which will connect to Fitbit's servers to complete the setup. The next screen will show links to usage and privacy policies. Option 1: A tablet, smartphone, or computer with the free Fitbit app installed. Please help! Very disappointed in this product.. I am trying to set up aria useing an I phone 6 + I get the aria network on the phone and turn it on the computer said it connecting but never does. This will make sure that this specific scale is linked to your Fitbit account. 5. The perfect way to keep track of your weight in the Fitbit App. NOTE: Body fat percentage measurement requires that your Aria Scale has been set up with your Fitbit.com account. Now it works fine but getting in touch with fitbit's support was never possible and the root cause is still a mistery. Recommend that they hire/consult with SONOS regarding WiFI set up of products. In the app, select Next to continue. If you are unable to complete the setup with this software, we recommend using the web-based setup as a secondary alternative. The methods for setting up a first-generation Fitbit Aria and the Fitbit Aria … You may want to have access to your router as well (wireless networking was left off the marketing material). What's your favorite healthy breakfast? You do not need to complete this setup to weigh yourself. The screen on the Fitbit Aria 2 displays animated greetings and icons for each user. Once it's detected, your Fitbit Aria scale will display a four-digit PIN code, and the app will ask you to enter it. Join an existing conversation, or start a new thread to ask your question. I'm not sure, but I *think* the problem was that when I switched my smartphone to the Aria wi-fi, then hit "I'm connected", when the setup then detected available networks, my phone switched back to my home wi-fi by itself before the scale could set up (ie., it needed to still be connected to Aria wi-fi at that point). It's also worth checking to ensure that the router is broadcasting via the 802.11b standard. Fitbit Aria allows you to use charts to monitor your fat and weight over a long period of time so … The Fitbit app is available for. The Fitbit app will eventually request that you perform a test weigh. I never get that far in process. I have a fitbit aria about 2 years. How do I set up my Fitbit Aria? The weight limit on the Aria 2 has been increased to 400 lbs. Setting up your Aria via the Web-based Method. Here's how the Fitbit Aria 2 is different. On the Today tab , tap your profile picture > Aria 2.; Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). ; Choose from the list of your Fitbit friends, or enter an email address, and tap the add user button .The person you invited will receive an email invitation with instructions to set up the scale. For Aria and Aria 2, check the battery level in the Fitbit app or on the fitbit.com dashboard. Turn on Aria Air On the back of Aria Air, find the battery compartment and pull out the plastic tab. Make sure that your device's Bluetooth is turned on. You will then be shown some more screens with further Fitbit Aria tips. Someone emailed me and have me the same directions I've been following. My old Aria scale always had terrible issues connecting, so I returned it. If you are unable to complete the setup process using the above information, check this help article for more setup tips.
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